Visit https://exchange.mtbit.com and login to your MTBIT account
After logging in, please click 【Balance】 to go to the account balance information interface.
Search for the type of coin you want to deposit into MTBIT and select 【Deposit】 in the corresponding line.
You can send your money to the address shown in the interface panel.
- Please make sure you only send the same coin / token to the right address. This means that if you create a BTC address, you can send BTC to said address, not another coin/token. If you send coins/tokens to any other address, you may lose this money permanently. MTBIT does not support every single token, and transferring some tokens that are not available (e.g. Waves) will result in a loss of your funds. For an overview of supported currencies, please see <Link here>
- Some currencies will require tag / memo (For example: XRP, EOS, etc.) to oute/navigate such currencies to your account. If you don't attach tags / memos to these transactions, you risk losing your money. In case you send a transaction that does not include the tag / memo for the above transactions, you will need to contact our Customer Support team and provide additional information about the deposit transaction for further investigation.
- MTBIT cannot process customer transactions until we have full confirmation on the block-chain system. MTBIT has no control over the blockchain network nor can we make any transactions faster. The transaction time depends on the confirmation speed of the coin type you are trading. If your transaction has been confirmed on the blockchain system but still does not generate a deposit credit, contact us immediately.
ERC20 tokens are credited after a minimum of 20 confirmations (about 5+ minutes). Please keep in mind that deposit times can fluctuate hugely based on network congestion, and the gas price used to send the deposit.